Privacy Policy
At GemMartUSA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from our store.
Information We Collect
Personal Information
When you make a purchase or attempt to make a purchase through our Shopify store, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
Device InformationWhen you visit our Shopify store, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and some of the cookies that are installed on your device. Additionally, as you browse the store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our store, and information about how you interact with the store. We refer to this automatically-collected information as "Device Information."
CookiesShopify uses cookies to enhance your browsing experience. Cookies are small data files placed on your device or computer. You can control and manage cookies through your browser settings. For more information about cookies and how to manage them, visit www.allaboutcookies.org.
How We Use Your InformationWe use the Order Information to:
Process and fulfill your orders, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
Communicate with you about your order, including updates and support.
Screen our orders for potential risk or fraud.
Provide you with information or advertising related to our products or services, in line with your preferences.
We use the Device Information toImprove and optimize our Shopify store, including generating analytics about how our customers browse and interact with the site.
Assess the success of our marketing and advertising campaigns.
Detect and prevent fraud.Sharing Your Information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example:
Shopify: We use Shopify to power our online store. Your data is stored on Shopify's secure servers.
Payment Processors: Payment information is processed by third-party payment processors, including Shopify Payments and other secure payment gateways.
Shipping Providers: We may share your shipping details with third-party shipping providers to fulfill your orders.
Marketing Partners: We may use third-party marketing tools to deliver targeted advertisements and promotional messages.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our rights.
Your RightsIf you are a resident of the European Economic Area (EEA), you have the right to access personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA). These rights include the right to request access to your data, the right to request deletion of your data, and the right to opt-out of the sale of your data.
Data RetentionWhen you place an order through our Shopify store, we will retain your Order Information for our records unless and until you ask us to delete this information.
SecurityWe take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Shopify provides robust security measures to protect your data.
Changes to This PolicyWe may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [Your Email Address] or by mail using the details provided below:
GemMartUSA
PO BOX 54157
San Jose, CA 95154
United States of America
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