Order Processing Time

Orders are processed in the order they are received, with express shipments taking priority. Most orders are processed and shipped the next business day. We ship orders daily from Monday to Friday, excluding holidays. Please note that order processing times may vary during peak holiday periods or due to high demand.

Our typical order processing time is 1-3 business days. Priority shipping orders are processed in 1-2 business days while overnight shipping orders are processed the next business day.

 

Shipping Rates

• Free Domestic Shipping on orders over $35.
• Domestic Standard Shipping (for orders below $35): $5.99.
• Domestic Priority Shipping: $19.99.
• Overnight Shipping: $39.99
• International Standard Shipping*: $34.99

*In some cases international shipping may be more than the above mentioned amount. We do our best to estimate international shipping charges but additional shipping charges may apply for some areas. In such cases, we will contact you for payment of the additional charges prior to shipping your order.

 

Estimated Shipping Times

• Domestic: 3-5 business days for standard shipments. 1-3 business days for priority shipping
• International: 5-7 business days, depending on the destination and customs clearance.

 

International Shipping Information

We ship international orders via UPS or FedEx. International shipping rates vary by country and may be subject to additional shipping costs depending on location.

Note: If the shipping cost exceeds what was paid at checkout, we will contact you for payment of the additional shipping fee. Your order will be held until the difference is paid. If no response is received within 48 hours, we may cancel and refund the order.

Customs and Import Taxes

International customers are responsible for any customs duties, taxes, or brokerage fees associated with their orders. We recommend checking with your local customs office for additional information on these fees. Please note: Delays caused by customs are outside of our control, but we are happy to assist in resolving any issues that may arise during the customs process.

Tracking Information

Once your order has shipped, you will receive an email with tracking information. You can track your shipment via the carrier’s website using the provided tracking number. Please allow up to 24hrs for tracking information to be updated on the carrier’s website after receiving the shipment notification.