Here at GemMartUSA, we give you super fast shipping, with great products at unbeatable prices you won't find anywhere else. If you're not satisfied we have an easy returns policy and are available for any query that you might have.
All our products are hypoallergenic and free from Cadmium and lead and are also Nickle safe. To create and wear with no fear of any side effects!
The contents of the package include an organza bag and sturdy packaging so that in-transit damage is avoided, and plus the bag can be carried anywhere easily.
Our team comprises of certified gemologists and diamond graders from GIA. So, all of our products are certifiably authentic; you can rest assured that you will be getting genuine products every time you order from GemMartUSA. To ensure the best quality possible, we run frequent lab tests, so that you get only the best.
We carry multiple quantities for most of our products. Please contact us if you need more quantity than what is listed. We will create a special listing for you to purchase.
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We are a family run business that has been collecting, manufacturing and working with beads, gemstones and silver jewelry for over 12 years. Over time as we opened our world to friends and family, it attracted attention and allowed to grow organically. And now, we bring it to you directly.
Our team consists of certified gemologists and diamond graders from GIA. We believe in providing best-in-class products and frequently lab tests our gemstones to ensure authenticity and purity.
We have built direct manufacturing capabilities and a team of more than 30 artisans that enable us to provide the best quality products to our customers at unbeatable prices by avoiding all middlemen.
⭐️ 10,000+ 5-star Average Reviews 🚚 Free Domestic Shipping on Orders $35+ ❤️ Trusted by Thousands of Creators for 8+ Years
Shipping and Returns
Returns and Exchange
We gladly accept returns, exchanges, and cancellations Contact me within: 14 days of delivery Ship items back within: 30 days of delivery Request a cancellation: before item has shipped The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Questions about your order? Get in touch with us! We would love to help you out :)
Our commitment to you does not end at delivery. Customer satisfaction is our utmost priority. We do our best to make our customers happy. We gladlyaccept returns, exchanges and cancellations. If you're not satisfied with the product received, please contact us within 14 days of delivery. We accept returns within 30 days of delivery. Please note that to be eligible for return, items must be in their original purchase condition, including all product documentation, and shipped back to us within 30 days.
2. International Return Policy
We gladly accept returns within 30 days of the date of delivery. Please be advised that return shipping is the buyer’s responsibility
3. Do you take everything back?
We try our best to make sure the product you receive is as good or better than you expected it to be. In case they aren’t, we won’t have any qualms in taking them back. However, you need to keep certain things in mind -
Custom orders, personalised orders and engraved jewelry items are not eligible for return and are non-refundable.
Finished products are to be returned with the original packing intact. No tampering of any sort shall be considered.
Rosary chains or chains of any kind below 10 feet are not eligible for a return.
Your order receipt is supposed to be included with the return package.
4. Is there a time limit? What if the item is worn?
We do our best to take care of our customers and deal with them fairly; we expect that our customers treat us fairly as well. If you're not satisfied with the product received, please contact us within30 daysof delivery. Please note that to be eligible for a return, items must be in their original purchase condition, including all product documentation, and shipped back to us within 30 days.
5. Are there cancellation fees?
Please note that there won't be a cancellation fee if your order is not shipped. However, if the order is shipped, a mere 10% of your order and the usual shipping charges will be charged.
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